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Contact Us
If you have any news or comments send them to us now!
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Do points scored in a match affect ratings?Yes! Fight for every point and every game because they all count - not just wins and losses like traditional ranking systems.
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What if I’m unrated and I play against other unrated players?That’s okay! Those scores will retroactively count once you or the other players play against someone who does have a DUPR. This is called “connectivity” and it’s a beautiful thing.
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How do I download the DUPR app?Download from the Apple AppStore Download from the Google Play Store
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How do I join Siouxland Pickleball on DUPR?How do I join Siouxland Pickleball on DUPR? If you've already played in a tournament or league, you may have an account waiting for you to claim. From the sign up page, search for your name, location, and age to claim your existing account, or create a new one, if needed. Tap the Clubs icon in the top bar. Search for 'Siouxland Pickleball Association' to find us. Tap on our page and select 'Join Club'. Easy! Learn more and register here. Please don’t hesitate to reach out to us, or support@mydupr.com with any questions.
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